Minns
    Your day · Email

    An inbox that is sorted before you open it, with the replies already drafted.

    Your assistant reads new mail as it lands, keeps the newsletters and notifications out of the way, and writes the replies that need writing, in your voice. You read them, change a word if you want, and send. Nothing goes out in your name without your yes.

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    Works with your own Gmail or Outlook, connected in the app.

    What a weekday morning can look like. Example names and figures.

    01 · Watching the inbox

    Each email read as it arrives, as information and never as orders.

    Point your assistant at your inbox and every new email becomes a small piece of work for it. It reads the email, decides what your instructions say to do with it, and drafts a reply where one is owed. It never replies on its own.

    Whatever an email says, your assistant treats it as something a sender wrote, not as something you asked for. Every email starts a piece of work marked as outside content from the first step, and whatever a message asks, sending, forwarding and paying still wait for you.

    • Your own inbox can only be watched by your own personal assistant, through your own connection.
    • A team inbox can be watched by a shared assistant, set up by an owner or admin.
    • One assistant per inbox. Stop the watch at any time and it stops at once.
    02 · Noise set aside

    Newsletters wait their turn. Nothing is lost.

    Most of what lands in a business inbox needs nobody: newsletters, receipts, delivery notices, alerts. Mail its sender or your mail provider marks as bulk is set aside rather than starting work of its own. Mail marked personal, important or starred never is, and nor is mail from anyone your assistant's instructions name.

    Set aside does not mean skipped. Each one goes on a short list your assistant reads alongside the next email that needs it, and when 25 are waiting or the oldest is a day old, the list is gone through on its own. Your mailbox itself is left exactly as it was.

    • Bulk means the signs mail carries: an unsubscribe header, a no-reply sender, Gmail's Promotions, Social, Updates and Forums tabs.
    • A bill is not a receipt: an amount owed and a due date put it in front of you.
    • Nothing is deleted. When you ask it to tidy up, it files into your own labels and folders.
    03 · Replies in your voice

    Drafts that sound like you, and never promise what you have not.

    Before it writes to someone, your assistant reads a few emails you sent, to that person first, and copies how you write: how long, how you open and sign off, how formal you are with them. The point goes in the first two lines, and most replies stay under a hundred and twenty words.

    It will not write a price, a date or a promise you have not given it. Where a reply needs one, it writes around the gap and asks you. When you change a draft, it remembers what you changed and why, so the next one is right first time.

    • No samples of your writing yet: it writes plainly and says the draft is not in your voice yet.
    • Replies stay in the thread, with the people copied as they were. No hidden copies.
    • A changed bank detail, a fake HMRC refund or a request for a code is flagged to you, never answered.
    04 · Ready each morning

    Start the day with the answers half done.

    Give your assistant a standing job and it shows up with work done. By default it runs every weekday at 8am: it reads what arrived since its last run, leaves a draft in your Gmail or Outlook for each message that needs a reply from you, and tells you what it drafted and what it left alone.

    It saves drafts only. A reply that goes out in your name stays yours to send. Where an email could only be answered by knowing something only you know, it says what is missing instead of guessing, because a confident wrong draft costs more than none.

    • Set the time in your own words: "every weekday at 7am", "Mondays at 9". At most once an hour.
    • The report also lists the business's deadlines in the next fortnight.
    • It lands in your conversation with your assistant, with a notification on your phone.
    The use case: one customer email

    From landing in your inbox to answered, in the order it happens.

    Priya at Hale Homes writes on Tuesday evening. Your assistant drafts; you send.

    1. TUE 18:40

      Priya writes

      She asks whether Thursday's site visit is still on and if you can bring the tile samples. Your assistant reads it as it lands.

    2. TUE 18:41

      Checked against your diary and mail

      It finds Thursday 10am in your calendar and your last email to Priya, where you said you would bring the samples.

    3. TUE 18:42

      A reply drafted

      Short, first names, the way you write to her: yes to 10am, samples coming. It sits in your drafts.

    4. WED 08:00

      In your morning report

      The weekday job lists it among the drafts ready for you, beside the two emails that need you.

    5. WED 08:05

      Sent by you

      You read it, add a line about parking, and send it from your phone. The reply says nothing was sent without your OK.

    A draft as you see it: who it goes to, which mailbox it goes from, and the exact words.

    Who decides

    It does the work. You make the calls.

    What the assistant may do on its own, and what only you, or someone you choose, may do.

    The assistant may

    • Read new mail in the inbox you point it at, as it arrives.
    • Set bulk mail aside and read it later, in one go.
    • Draft replies in your voice and leave them in your mailbox.
    • Flag scams, bills and promises coming due.
    • Run a morning job that leaves drafts and a short report.

    Only you may

    • Send, reply or forward. Each waits for your yes, whatever an email or anyone in chat says.
    • Choose which inbox it watches, and stop the watch.
    • Give the figures, dates and promises only you can make.
    • Decide, later and one kind at a time, whether it has earned sending without asking.
    Questions owners ask first

    Straight answers.

    Will it reply to people on its own?
    No. An email never gets an automatic reply. Anything sent, replied to or forwarded waits for your yes. After a run of approvals with nothing turned down, it may offer to send that kind of email on its own; it only does so if you say yes, and one rejected send puts it back to asking.
    Who can see my inbox?
    Only your own personal assistant can watch your own inbox, through your own connection. A shared assistant can only watch a team inbox, and only an owner or admin can set that up.
    Does it delete or move my newsletters?
    No. Setting mail aside is about what your assistant reads first, not about your mailbox. Your mail stays where it landed. It never deletes, and files only when you ask, into your own folders and labels.
    What if an email tries to give it instructions?
    It is treated as what a sender wrote, never as a request from you. Every email is handled as outside content from the first step, and sending, forwarding and paying wait for you whatever the email says.
    Do I need Gmail?
    Gmail or Outlook, whichever you use. You connect it in the app in a couple of taps.

    Give your business an assistant.

    Connect your mail, calendar and books in a few minutes. It works the way you do, and asks before it acts in your name.

    Join the waiting listTalk to us