Message your assistant on WhatsApp, and approve with a yes.
Link your WhatsApp once and your assistant is a chat like any other on your phone. Ask a question, send a photo of a receipt, and when one thing is waiting for your yes, reply yes or no.
Works with WhatsApp on iPhone and Android. Link it from the Minns app.
Has Hale Homes paid?
Not yet. £960 on invoice 1037 is 7 days overdue. A friendly reminder is drafted and waiting for your OK.
yes
Approved: Send a friendly reminder to Hale Homes for invoice 1037.
A bare yes decides an approval when exactly one is waiting for you. Example names and figures.
WhatsApp is another door into the same conversation.
Once linked, what you send on WhatsApp goes to your assistant in your own conversation, the same one as the Minns app, marked as sent from WhatsApp. It answers in the chat, and jobs that finish later come back to WhatsApp while it is the last place you wrote from.
Photos you send are read with your message, so a picture of a receipt or a delivery note is something it can work with. Other attachments are not read, and it tells you so rather than pretending.
- Photos up to 5 MB each.
- A long answer arrives in a few messages.
- Unlink from the Minns app at any time.
(a photo) Fuel for the van, put it in the books
Got it: a fuel receipt for £68.40, dated 9 October. Shall I add it to the books?
Illustrative.
Yes or no, when it can only mean one thing.
When something needs your yes, the notice comes to your WhatsApp with what it is for and two links. If it is the only approval waiting for you, a plain yes or no in reply decides it, and your assistant tells you what happened.
If two or more are waiting, a yes could mean either, so it does not guess: it sends you the link to decide each one in the app. Each link works once and lasts 72 hours, and deciding anywhere settles it everywhere.
- Yes, y or approve to approve. No, n, reject or deny to refuse.
- A yes only counts for a notice that reached this phone.
- Turn approval notices on messaging channels off in your settings if you prefer the app.
Approval needed: your assistant
Send the second reminder to Brightwell Ltd for invoice 1042, £2,480.
1. Approve: (link)
2. Reject: (link)
Links are single-use and expire in 72 hours.
Reply yes or no when it is the only approval waiting for you.
Quiet when WhatsApp's rules say it must be.
WhatsApp lets a business write freely only within 24 hours of your last message. After that, your assistant sends a short note that there is an update for you, and holds the update itself until you reply. Reply ok or show me and you get it.
If you have linked the same phone for text messages, an update outside the 24 hours can go by text instead. Send STOP at any time and nothing more is sent to you unasked until you send START.
- STOP, START and HELP work as they do for text messages.
- Each message in and out uses a small number of credits, shown as one Text messages line a day in your usage.
WhatsApp, after 24 hours
You have an update from your assistant. Reply to see it.
Your reply brings the update itself.
Linked from your phone in a minute.
Done once, from the Minns app. Linking proves it is your WhatsApp as well as your number.
1
Open your assistant in the app
In the Minns app, choose Use it in other apps, then WhatsApp.
2
Get a code
The app shows a code and the number to send it to. It works once, for 10 minutes.
3
Send it on WhatsApp
Send link and the code to that number on WhatsApp, for example link ABCD-EFGH.
4
Message your assistant
From then on, your WhatsApp messages reach your assistant in your own conversation.
link ABCD-EFGH
Linked. What you send here now goes to your assistant, in the same conversation as the Minns app. Unlink it from the agent's page in the app.
The code is an example.
It does the work. You make the calls.
What the assistant may do on its own, and what only you, or someone you choose, may do.
The assistant may
- Answer your WhatsApp messages in your own conversation, photos included.
- Send approval notices, finished jobs and scheduled results to your WhatsApp.
- Send a short update note after 24 hours, and hold the update until you reply.
Only you may
- Link your WhatsApp, and unlink it.
- Approve or refuse, by reply or by link.
- Send STOP, and START again.
Straight answers.
- Do I need WhatsApp Business?
- No. You message your assistant from your ordinary WhatsApp. Minns runs the business side.
- What if two approvals are waiting and I reply yes?
- Nothing is decided. It tells you how many are waiting and sends you the link to decide each one in the app.
- I linked my phone for texts. Is WhatsApp linked too?
- No. WhatsApp is linked by sending the code from WhatsApp itself, which proves the WhatsApp account as well as the number.
- Does it cost extra?
- Each message part in and out uses a small number of credits, shown as one Text messages line a day in your usage.
Give your business an assistant.
Connect your mail, calendar and books in a few minutes. It works the way you do, and asks before it acts in your name.

